The term 'Retired NFL Players Congress' or 'us' or 'we' refers to the owner of the website whose registered office is 940 W. Washington Blvd. Los Angeles CA United States 90015. The term 'you' refers to the user or viewer of our website.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
All Domestic and Custom jackets are NOT eligible for return under any circumstances. If you are unsure if your jacket is eligible for return please contact us at firstname.lastname@example.org.
All other items have a 7 day return policy. You have 7 days from the day of receipt to contact us with a return request. Any order returned after 7 days will not be refunded. Please allow 2-3 business days for our response.
Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. If the item returned is not in its original condition the refund will not be processed.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. We do not provide return labels. If the return is our fault, we'll cover this charge.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, refunds will be processed within 3-5 business days to your original form of payment.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email email@example.com
* Please note, Shipping and Processing times are taking longer than usual due to local and State Covid-19 restrictions. Please see home page for current lead times.
- Please allow up to 14 business days for all Domestic/ Custom orders Jackets to ship out
- Please allow 5-7 business days for all other jacket orders to ship out.
- Please allow 3-5 business days for all t-shirt orders to be processed and shipped out.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at playerscongress